Cut Billing Costs by 50% and Speed Up Payments with Low IT Work | Go Paperless

Last updated
Mar 25, 2025
Let’s be honest—billing operations in 2025 still look way too much like they did in 2010. Paper bills. Credit card fees. Payment delays. High mailing costs. And endless email reminders that no one reads. Sound familiar? If you're leading billing, operations, or finance at a large insurance, utility, or telecom company, you already know how outdated and expensive these systems are. But here’s the good news: there’s a simple way to fix it—and it doesn’t involve begging your IT team for resources.

Let’s Talk Numbers: Why Billing Costs Are Out of Control

First, let’s look at what billing is costing you right now.

In January 2025, USPS raised first-class postage to $0.73. Add in envelopes, paper, printing, labor, and mailing equipment, and your all-in cost to send a single bill is between $1.40 and $1.60.

If you’re mailing out 100,000 bills per month, that’s around $1.7 to $1.9 million a year. Just to send paper.

And then there’s this:

  • You’re paying 2.25–2.75% in credit card processing fees
  • Manual payments are slowing down cash flow
  • Late payments cause service interruptions, dunning, and customer complaints
  • Your call center is swamped with billing-related issues

So, yeah—it’s costing more than just money. It’s costing you time, resources, and customer loyalty.

Why Aren’t More Customers Going Paperless or Autopay?

You’ve probably already tried to get your customers to go digital. You’ve sent reminder emails, added inserts in their paper bills, maybe even offered a sweepstakes.

But if you're like most companies, those campaigns got 10–15% adoption—at best.

Here’s the thing: customers don’t take action just because you ask nicely. They need a reason. Something instant. Something rewarding.

That’s where Paylode Boost comes in.

So, What’s Paylode Boost?

Glad you asked.

Paylode Boost is a plug-and-play rewards platform that helps you instantly incentivize customers when they complete high-value billing actions like:

  • Enrolling in paperless billing
  • Signing up for autopay
  • Switching from credit card to ACH

You choose the reward (think: $5 gift card, bill credit, branded offer), set your goal, and Paylode handles the rest—from delivery to tracking to optimization.

Low IT effort needed. Low code. No dev backlog. Just plug it in and go.

Check out how it works here:
https://paylode.com/boost-actions/ebilling-for-usa

Do Rewards Actually Work? Let’s Look at the Data.

Spoiler alert: yes, they do.

  • Campaigns using instant rewards see up to 34% paperless billing enrollment, compared to 10–15% from standard outreach (Questline Digital)
  • A utility company offering a $5 reward for autopay saw a 17% increase in sign-ups (Questline)
  • Brands using real incentives see 3X higher engagement than those using sweepstakes (Forrester)
  • Switching customers to ACH can save up to $2 per transaction (Payments Journal)

And these aren’t one-off flukes. These results are repeatable, scalable, and measurable.

Who’s Using Paylode? (Hint: Probably Your Competitor)

Paylode Boost is built for mid-to-large U.S. companies in:

  • Personal insurance (auto, home, health, life)
  • Utilities (electric, gas, water)
  • Telecom (wireless, broadband, TV, VoIP)

Basically, if your company sends hundreds of thousands of bills per month and still deals with a lot of paper and credit card fees, Paylode is made for you.

And you’re in good company—insurance carriers, utility providers, and telecom brands are already seeing results.

No Tech Team? No Problem.

We get it. Your internal teams are maxed out. You don’t have six months to scope out a solution, write a bunch of code, and launch a campaign.

With Paylode Boost, you don’t need to.

  • Go live in under 2 weeks
  • Launch campaigns through email, SMS, or your billing portal
  • Use A/B testing to optimize rewards
  • Get real-time dashboards showing results

You can drive real behavior change—fast—and actually prove ROI to your leadership team.

Why Your Whole Org Will Thank You

This isn’t just a billing team win. Everyone benefits.

Billing Ops Teams
Reduce paper. Cut mailing costs. Speed up payments.

Finance Leaders
Lower card fees. Improve forecasting. Stop chasing late payments.

Customer Experience Teams
Fewer complaints. Happier customers. Better NPS.

Sustainability Leads
Less paper = lower environmental impact. Better ESG scores.

Marketing & Growth Teams
Finally see engagement from digital billing and autopay campaigns.

What Happens When You Launch Paylode Boost?

Here’s a real example.

A utility company serving 500,000+ customers offered a $10 reward for switching to paperless billing and autopay.

In 90 days, they saw:

  • 38% increase in paperless signups
  • 21% more customers on autopay
  • 29% switch to ACH, saving over $100,000 in fees
  • 15% drop in billing-related support calls

That’s massive impact—for very little effort.

What Could You Save? Let’s Do the Math.

Say you switch 50,000 customers from paper to paperless billing. At $1.50 savings per bill, that’s $900,000 saved annually.

Switch 25,000 customers from credit card to ACH at $2 savings per transaction? That’s another $50,000 saved.

And that’s just the start. Add faster payments, fewer late fees, reduced call center load, and higher retention—and the ROI multiplies fast.

So, What’s the Catch?

There isn’t one.

  • You don’t need developers
  • You don’t need custom integrations
  • You don’t need to wait six months

You just need to start.

Book your free demo here and see how it works:
https://paylode.com/platform

FAQs (Real Questions from Teams Like Yours)

Q: What kind of rewards work best?
A: Gift cards, bill credits, and branded partner offers—anything that feels real, instant, and valuable.

Q: How fast can we launch?
A: Most companies go live in under two weeks.

Q: Do we need to integrate with our CRM or billing system?
A: Nope. Paylode works right out of the box. (Though integrations are available if you want them.)

Q: Can we track ROI and performance?
A: Yes. You’ll get a dashboard with real-time results—cost per action, conversions, reward spend, and more.

Final Thoughts: Make Billing Work for You—Not Against You

Paper billing, credit card fees, and late payments are silent margin killers. But they don’t have to be.

With Paylode Boost, you can flip the script—turn billing into a moment of engagement, drive cost savings, and give your customers a reason to say yes to digital.

No IT lift. No guesswork. Just results.

You in?

Get started now →

About the author
Daria Tsvenger
Engagement insider
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