Loyalty that works for telecom

Paylode helps telecom carriers reduce churn, improve retention, and boost ARPU using a branded loyalty and rewards platform. It connects to your CRM, billing system, or app—and launches in days, not months. Whether you serve postpaid, prepaid, or bundled subscribers, Paylode adapts to your systems with minimal IT lift.
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Key benefits

Every action counts: Drive valuable customer actions and secure customer loyalty

Paylode transforms customer interactions into long-term loyalty. Use Boost to reward essential actions—like paying on time or referring friends—and Perks Pages to offer a dedicated rewards program that keeps customers coming back. All of this is managed in one simple platform, reducing churn and stabilizing revenue.
Action-based rewards: Encourage timely payments, referrals, and upgrades with immediate incentives.
Exclusive perks program: Offer a curated rewards experience that makes customers feel valued.
Build real loyalty: Reward everyday behaviors to foster trust and keep customers committed.
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Impact

Grow ARPU without cutting prices

Discounting reduces gross margin and attracts price-sensitive users. Perks boost perceived value and brand stickiness without lowering your rates.
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Increase ARPU across base
Improve NPS with positive brand interactions
Reactivate dormant or disengaged users
Preserve premium positioning in the market In telecom
Value

Reward behavior, not just loyalty

Most loyalty programs reward tenure. Paylode rewards actions that grow revenue. Unlike static point systems, Paylode drives specific customer behavior that benefits both the brand and the subscriber. You reduce churn and drive upsells—without discounting your core service.
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Add-a-line incentives to increase multi-line accounts
Autopay enrollment perks to improve payment consistency
eSIM activation rewards to reduce operational costs
Plan upgrade bonuses to drive ARPU and customer stickiness

See how effective perks programs can impact your business performance

Companies successfully use perk programs to connect with customers, build positive brand association, & keep their brand top of mind.
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Automatic payments

Get more automatic payments without offering a discount on your own products

Increase retention

Add value for customers, increase satisfaction, and build emotional connections

Switch to paperless

Get more customers to switch to paperless billing and save hundreds on operating costs

Survey incentives

Increase response rates and reduce survey fatigue.

Raise customer LTV

Create stronger connections with your customers with a perks program that rewards them for their loyalty

Customer activation

Activate and engage your new customers with valuable incentives and rewards

FAQs

How fast can we launch Paylode’s loyalty platform?

Most telecom brands can launch a fully branded Paylode program within days, not months. Our plug-and-play integrations minimize IT involvement, and our pre-integrated perks marketplace accelerates time to value.

What types of customer actions can Paylode reward?

 Paylode can trigger rewards based on a wide range of actions, including:

  • Adding a new line or service

  • Upgrading to a premium plan

  • Switching to eSIM

  • Enrolling in autopay

  • Referring a friend

  • Completing 12 months of service

  • Renewing broadband or bundled contracts
What kind of ROI can we expect from implementing Paylode?

 Telecom brands typically see:

  • 15–20% churn reduction among at-risk segments

  • 10–25% lift in upsell or plan upgrade conversions

  • 5–10% improvement in customer satisfaction (NPS)

  • Significant increases in ARPU over 6–12 months
Alex Vlasto
Alex Vlasto
VP Marketing

"Paylode enabled us to quickly launch our member benefits program, save time, and provide a valuable experience for our members."

See how businesses use Paylode to incentivize and engage their customers

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