Year end reflection: Let's do this, 2024

Jan 12, 2024
2023 stretched and challenged us. We're grateful for the opportunity to build a best in class product that companies need.

To our wonderful clients, partners, and friends; 

We hope your 2024 is already off to a fantastic start!

A year ago, I was not anticipating that in 2023 Paylode would help over 1 million people save time and money with curated and valuable perks. After speaking with hundreds of business leaders like you last year and crossing this milestone, we are proud to be building a product that fills this void for companies, and is equally loved by their end customers. 

Like many, I spent the holidays with loved ones, reflecting on the past year and planning for the year ahead. 

Also like many, 2023 stretched and challenged us. 

We navigated challenges and celebrated wins as a team, embracing opportunities for growth and staying focused on our mission. Thank you to those who met with our team to give us your candid feedback and clearly articulate your pain points that can be solved with our platform. Your insights and input have been so key to shaping our product and services in an ever changing world. 

What we’re proud of in 2023: 

  1. Working with amazing clients like you – thank you for pushing us to be even better. 
  2. We helped over 1 million people save time and money with relevant, valuable, and curated perks.
  3. We crossed over 1,000 partners and offers in our perks marketplace. 
  4. We’re charting new waters; building a best-in-class product in a market that isn’t well defined yet. 
  5. Intentionally growing a team where every person is a leader and has a seat at the table. 

What we’ll take with us into 2024: 

  1. The same sense of urgency and intention that inspires us to build what our clients need to reward customers and influence key customer actions. 
  2. Putting our clients – and your customers – at the center of everything we do. 
  3. Continuing to empower our team to innovate, be creative and ambitious. 

As we look toward the future, I’m filled with optimism and excitement. I am confident that together, we will continue to build and deliver the perks programs that companies need to engage and delight their customers at any point in their journey. 

How can we help you be successful in 2024? Throw us your most urgent business challenge, and we’ll bring the tech and the expertise to help you increase customer LTV, drive engagement, and decrease operational costs at the same time. 

My heartfelt gratitude goes out for your continued trust and partnership. Here's to a new year filled with growth, collaboration, and innovation. 

All the best wishes for a successful year – let’s make it a great one. 

Warmly,

Mikhail Naumov

Founder, CEO

Paylode Inc

About the author
Mikhail Naumov
Mikhail is a tech entrepreneur and Founder & CEO of Paylode Inc. He is the best-selling author of “AI is My Friend: A Practical Guide for Contact Centers”, and has been recognized by Forbes Magazine on the "Forbes 30 Under 30" List for Enterprise Technology. Mikhail is involved with various philanthropic initiatives focused on youth entrepreneurship, environmental sustainability and education.
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